JOBS

Automotive DMS Installer

AUSTRALIA | North Lakes, Qld | Melbourne, Vic

  • Full time position
  • Immediate start
  • Full product training provided

Exciting opportunity with plenty of domestic travel for an Automotive DMS Installer to join our Titan Dealer Management System (DMS) Implementation team on a full-time basis.

Based out of either Brisbane or Melbourne, and reporting to the Implementation Manager, you will be an active member of the Implementation Team ensuring excellence in customer service delivery as well as covering the following tasks.

Titan DMS - Careers
Key Responsibilities:
  • Represent Titan with Customers in a professional manner.
  • Understand the end users and their specific needs.
  • Provide professional advice on a broad range of end user queries across all their Dealerships’ Departments i.e. Admin, Parts, Service and Vehicles Sales.
  • Provide quality end user onsite training to individuals and groups in a classroom environment.
  • Support new users in their change journey to a new live DMS.
  • Strive to be perceived as a value-add team member on DMS installations.
  • Communicate clearly and efficiently with all Customers and Staff on implementation related enquiries.
  • Handle multiple tasks and prioritise effectively.
  • Document in real-time project progress in our project management system.
  • Create, update and maintain clear processes and procedures.
What you will need to succeed:

Must Have

  • Ability and desire to travel.
  • Flexibility with working hours.
  • A minimum of 3 years’ experience within an Automotive Dealership environment covering both processes and systems related to Administration (AR, AP, GL), Sales and Stock Control or Parts and Service (Aftersales) operations.
  • Track record of being a valuable member of a Team.
  • A strong work ethic and be motivated by attaining the highest levels of Customer satisfaction.
  • An analytical mind with problem-solving skills.
  • Clear written and oral communication skills.
  • Desire to learn and develop.
  • Rights to work full time in Australia.

Desirable

  • Experience using Titan or any other DMS.
Some of the benefits of joining our team:
  • A competitive salary based on your qualifications and experience.
  • Travel experiences with reimbursed expenses.
  • Career growth with significant interaction with various business and complexities covering over 45 different Automotive Brands.
  • Being part of a global company with offices in four continents.
  • Full training in our SaaS products and Jira, including 24/7 access to extensive online resources.
  • Career growth in Project Management.
  • Joining a knowledgeable and friendly Implementation Team that takes pride in delivering excellence in customer service and system implementation.
  • Permanent full-time position that is available immediately.
Take the next step:

We are loyal to both our Customers and Staff because if you are happy then so are our Customers. So, if you can see yourself aligning your own career and personal goals with Titan DMS, and you have the required skillsets to make this role a success, then we invite you to apply for this position.

Note: Only successful applicants will be contacted for interview.

 

Your application should also include responses to the following questions:

  • Which of the following statements best describes your right to work in Australia?
  • Do you have a current Australian driver’s licence?
  • Are you available to travel for this role when required?

Apply Now

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