Titan spends a lot of money in developing software updates and improving reporting and simplifying the business in terms of productivity and efficiency. They look for other dealers input for additional development – you’ll notice that the next update that comes out will be improving the system based on the dealer’s feedback – they take that on board quite well.
Based on what they’ve provided in the last 5 years, Titan is a dealer management system that’s moving forward with the changes, and cutting dealership expenses (due to the dealership being able to process its own invoices, etc).
In the next 10 years you won’t need an accountant in the dealership, so in terms of a staff expense point of view, we won’t need qualified staff to operate the Titan system as most of it is self-sufficient – the dealership won’t stop running.